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Archive for the ‘Billing & Support’ Category

No Comments Merchant accounts are simple

There are two basic reasons you have a web site. The first is to provide an information type web site. The second is to sell your products and/or services. If you are going to be selling a product or service online you must have the ability to accept credit cards. The following are some […]

No Comments The importance of ‘keeping the customer satisfied’ in the Web Hosting industry

The web hosting industry is one of the most competitive industries on the Internet today. Web hosts are constantly thinking of new advertising campaigns in the hope of attracting more interest to their company; and, hence to attract more customers. While this is an important goal for any web host it is […]

No Comments Monthly billing is better

It makes sense to say that most people pay their bills on a monthly basis. I’m referring to overhead costs when running a business. An electric bill can be high if you paid it yearly and you would actually make money if you paid it monthly by investing your cash flow and made interest […]

No Comments Giving Good Support to Customers Without Giving Away the Farm

We’ve all run across angry customers on many hosting related forums, venting about their host’s terrible technical support. They expected hand-holding and they got email form letters, or they got no support at all.
But what is technical support? In the web hosting industry, particularly among the smaller hosts that are the largest sector of […]

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